President/CEO, Thomas D. Griffiths stated: “I am extremely humbled to have the Atomic Credit Union designated as one of the Best-in-State Credit Unions, knowing that the residents and businesses within our communities specifically selected Atomic. Being affirmed by Forbes is a pinnacle of success within any business industry. This, coupled with the fact that we received first place with national recognition as Best Credit Union to Work For 2018, shows we are having a banner year!”
Forbes partnered with market research firm Statista to produce the first-ever look at the Best-In-State Banks and Credit Unions. Statista surveyed more than 25,000 customers in the U.S. for their opinions on their current and former banking relationships. These financial institutions were rated on 6 items: overall recommendations and satisfaction, trust, terms and conditions, branch services, digital services and financial advice.
Final scores ranged from 40 to 95.4, with Atomic Credit Union coming in with a score of 83.92. Credit unions, which are member-owned financial cooperatives, outpace banks with an average score of 80 versus 75.2 for banks.
In the mid-1980s, there were 18,000 commercial banks and savings institutions in the U.S., but 35 years of massive consolidation and nearly 3,000 bank failures have cut the total by 70%. In addition, the proliferation of online banks increases the importance for local institutions to demonstrate their advantages in regards to customer service, accessibility and financial advice.
Atomic Credit Union serves over 48,000 members at 13 branch locations in Southern Ohio and also operates a total of 31 Student-Run Credit Unions in local area schools. In addition to brick and mortar branches, Atomic also offers 24/7 access to your account through their Mobile App and Online Banking.
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